FlavorWiki is a consumer and product understanding platform that combines advanced software solutions with rigorous market research methodologies. We are looking for a highly organized and dependable Admin & Finance Administrative Assistant to support our finance and corporate operations teams with day-to-day administrative activities. This role supports established finance and administrative processes by working with existing templates, trackers, and approval flows, ensuring information is accurate, up to date, and properly documented. The position is designed as a support role, assisting the finance and administrative teams with executional steps.

Responsibilities

• •Lead onboarding and training for new customers, ensuring smooth adoption of the FlavorWiki platform.
• •Build strong client relationships and act as the primary point of contact for assigned accounts.
• •Support clients in designing, launching, and monitoring sensory tests and consumer research studies.
• •Deliver study results, explain insights, and guide customers on interpreting sensory and AI-driven outputs.
• •Identify risks, track customer health, and support renewals and account expansion opportunities.
• •Collaborate with Research Operations, Product, and Engineering to improve the customer experience.
• •Create annual and quarterly business plans that will consistently deliver quota growth and ongoing pipeline goals
• •Build account plans by understanding your customer industry, business, and pain points and connect them to FlavorWiki value drivers that generate new opportunities
• •Understand the competitive environment & the key elements of the research industry to manage external forces that affect your ability to generate closed-won deals
• •Establish a personal weekly, monthly, quarterly schedule that ensures consistent pipeline and deal flow to consistently deliver quarterly quota goals.

Success in This Role Looks Like

• •Within 3 months: Confident with platform features, able to onboard new clients independently.
• •Within 6 months: Managing a full client portfolio with high satisfaction and strong adoption.
• •Within 12 months: High retention rates and measurable client growth.

Why Join FlavorWiki

• •Work with leading global brands and research agencies.
• •Contribute to a fast-growing AI and sensory insights platform.
• •Flexible remote working environment with a diverse international team.

How to Apply

FlavorWiki carefully reviews every application. We will contact applicants who submit all the requested information and documents and whose profiles are a strong match for the role.

The application process includes:

• 1.Completing the online application form
• 2.Submitting a CV in English
• 3.Submitting a short video presentation in English

Selected candidates will be notified by email and invited to an online interview.

Please do not reach out to members of FlavorWiki on LinkedIn, email or otherwise. We accept applications via this job portal only. Those who do attempt to reach out via other channels will have their application nullified. All applications made by this job portal will be reviewed and responded to those who match the job requirements.